Your On Your Way to a Clean Home
1-2 Cleaners May Arrive
(Depends on Job Size & Availability, See Below for Hourly Jobs)
(This Confirms your cleaning Date, Arrival Window, & also Includes Your Cleaners Name)
Relax as Your Home Is Cleaned
(Do an Inspection with your Cleaner before they Leave, have them correct any unhappy areas at this time.)
Please remember estimates are based on average conditions sight unseen, the cleaner will access if it will take more time to clean upon arrival.
We will send a confirmation email within an hour of booking over the phone or online during business hours. If booked online after hours, we will send your confirmation email within 1 hour of opening the next day. Same applies for online client portal – rescheduling.
If for some reason were unable to find a cleaner available for that time we will give you a call to see if any other times would work best, if any.
For hourly, please create a cleaning priority list starting with one room at a time working your way down. Try to avoid statements of dusting the entire home. Instead work from one room at a time until all rooms are completed.
Note: If you purchased hourly for 1 cleaner and we only had a team of 2 available, please note the time is based per cleaner and will be reduced in half since two cleaners arrived. Only the time occupying the home would change, the price is still the same.
If you wish to cancel your appointment please call 48 hours in advance to cancel to avoid a $50 cancellation fee. Same fee applies if the cleaner is locked out or turned away at the time of service. You can login 24’7 to your client portal to make any changes outside of business hours.
Customer Service Hours Monday- Friday 8am – 5pm , Sat-Sun 8am – 12pm (Weekend Hours may Vary without Notice)
Cleaning Hours are Monday- Sunday 8am – 8pm
Krystal Clear Cleaning
7085 Via Ramada
San Jose, Ca 95123
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