What is a Referral Agency?
“Domestic Referral Agencies minimize the consumer’s costs while maximizing the worker’s income by outsourcing jobs to independent domestic workers who are registered under contract with the referral agencies.”
“The Domestic workers work to their own schedule, utilize their own acquired knowledge to complete jobs and provide their own transportation. Depending on the needs of the Customer, supplies, and equipment are provided by either the customer or the worker. The workers provide professional domestic services, as requested by the customer, at the lowest possible cost. ”
-California Coalition of Domestic Referral Agencies
Benefits to Clients
Clients have access to a wide range of household services at affordable rates with scheduling flexibility. They will get experienced and screened domestic workers. Krystal’s also follows up with clients to assure they were satisfied with the referral.
- Security of Knowing that all Cleaners Have Been Screened and Vetted
- Personal Interview
- Criminal background checked
- Verified work status eligibility in the USA
- Consistency of Quality with the Same Cleaners Coming Back Each Visit (Unless you Request a New Match).
- Cleaners go through Reference Screening: 3 professional & 3 personal
- Cleaners have Minimum of 2 years experience (4-5 year average)
- Flexibility of Choosing to be Matched with a Different Cleaner for Any Reason.
- You can also change your scheduled days and times with notice
- No long-term contract, cancel with 48 hr notice
- Save up to 40% Compared to Other Cleaning Companies.
- Enjoy greatest savings with ongoing service, who else offers hourly rate discounts in Sonoma County?
- Convenience of Client Online Portal.
- Request new service
- Report a concern
- Referral rewards
- Report a concern
- Review previous invoice
Benefits to Cleaners
- Choice of Schedule, cleaners get to choice the own days and times they would like to work so their able to have a work life balance that works for them.
- Choice of Clients, cleaners get to choose which jobs thy would like to accept so we find a good match for the clients and the cleaners.
- Customer Representative to handle admin duties, marketing, tax forms, calls , rescheduling so cleaners can do what they do best, clean.
- Freedom, cleaners who work with our agency only have to worry about getting to and from cleaning jobs and customer satisfaction. Most business owners have to worry about all aspects of their cleaning business.
- Great Pay, cleaners have the ability to earn a higher income versus working with a cleaning company for min wage or working independently with not enough clients.
With big cleaning companies they normally charge about $40-$60 per girl while the cleaners normally make $10.50-$15 an hour. Where does the rest of the money go??
To company cars, aprons, uniforms, administration, etc. However, these companies are great for customer service and have plenty of systems in place and training to make sure your needs are met.
With an Agency, instead of having company cars, uniforms, huge office spaces that require cleaning costs to sky rocket we pass those savings on to you and the cleaner so they can earn more. Independent cleaners normally clean all day with little to no time to answer calls, your not sure if their paying taxes, or how to find another one if they left but do a awesome job at knowing how you like it cleaned.
With us you get great customer service, easy rescheduling, a online portal to check upcoming cleanings, you get screened and vetted cleaners, get the same cleaner returning each visit or try out two or three until you find the right fit.
With Krystal Clear Cleaning Referral Agency we bring these two concepts together. We provide quality customer service and support by handling your scheduling, customizing your cleaning requests, replacement cleaners, billing & payments.
Cleaners that work with our agency must have at least 2 years of house cleaning experience (usually 5-7 years on average) must pass our rigorous cleaning screening process, pass criminal background, and must have plenty of clients who continually request them back.
We help with many referral cleaning jobs as well, just ask.
If you’re not satisfied with the cleaning professional, we can match you with a different cleaner. Instead of having to go through multiple cleaning companies, by working with Krystal Clear Cleaning Referral Agency you don’t have to change your point of contact. Simply just let us know and we can match you with a different cleaner or try out 2-3 cleaners until you find the right match.
By clients having the freedom to request a new cleaning match cleaners are more quality conscious versus working with a big cleaning company not caring if the company looses a client which has little affect on them personally.Since overhead expenses are significantly lower with an agency you can save up to 40% on house cleaning needs. For a free no obligation quote click here.
Krystal Clear Cleaning
7085 Via Ramada
San Jose, Ca 95123